Data Conversion
We are able to import data from a wide range of other systems. Contact us for more information.
Cross-Grading
Contact us for special pricing for changing from another trust accounting package to jP.
Getting Started
A comprehensive 'Getting Started' manual is despatched with your order. This manual helps you prepare for your juniorPartner installation.
Multiplatform
juniorPartner operates exactly the same on computers using the following Operating Systems:

• MS Windows: 98 ME, NT 4.0, Windows 2000. XP
• Macintosh 68k, all O/S PowerMac all O/S up to latest 9.x
• Several sites have a mixed platform Macintosh & Windows network. Speak to us before you start.
• If you install a network that supports a mixed Operating System environment then juniorPartner can be run on all Operating Systems simultaneously.
• juniorPartner looks, feels and operates identically on each computer accessing the same datafile

Storage Requirements

The installation of juniorPartner with the e-manual takes approximately 30 MB of hard disk space on each computer.
Each firm has one datafile. It may be located on a server. Your datafile will commence under 2 Mb and will grow depending upon volume of transactions.

RAM

juniorPartner usually occupies less 10-12 Mb Ram on each computer. Generally speaking you should install at least 64 MB RAM if you are using more than one program concurrently.

Because juniorPartner can operate in a multi-user, multi-operating systeme networking environment it is important to ensure that each computer has uninterrupted access to the juniorParner datafile. Therefore there are certain steps that must be taken to alter default operating system settings at the time of installation. These and other ways to ensure against data loss are described in the Getting Started Manual despatched with your order.

Write-Behind Caching & Data Loss -- Peter Norton, of Norton Utilities fame:

Data loss on network drives is a major headache for most administrators at one time or another. Windows 95/98 uses a write-behind caching scheme to improve workstation performance. This same feature can actually cause data loss, especially with networked database managers. If you find you have records that donít get written or other forms of data loss, you might want to check this box. Even though checking this box will most certainly reduce local workstation performance, it might improve overall network performance by forcing the workstation to write shared data faster.

Opportunistic Locking

In Windows NT, 2000, XP must be disabled to prevent data loss.

see http://support.microsoft.com/default.aspx?scid=kb;en-us;q296264

Microsoft has admitted Win 2K and XP have problems due to Opportunistic locking. It is causing datafile problems with MS Excel as well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;812937&Product=winx

Patches are available from Microsoft for both Win XP and W2K Server.

jP users with Windows XP should update with Service Pack 2 that contains a fix for this.

jP users with Windows W2K Server should update with Service Pack 4 that contains a fix for this.

Power Saving

All power saving features must be disabled to prevent data loss.

More Technical Tips and FAQs

Can be found in the E-manual and should be consulted following installation.

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